Bengol Bazaar
BB
Bengol Bazaar
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How can we help you?

Search our help center for quick answers or browse categories below.

Orders

Go to "My Orders" section, click on the order you want to track. You'll see real-time tracking updates with estimated delivery date.

Yes, you can cancel within 1 hour of placing the order from "My Orders". After that, contact our support team.

Take photos immediately and raise a return request within 48 hours. We'll arrange free pickup and refund/replacement.

Payments

We accept UPI (GPay, PhonePe, Paytm), Credit/Debit Cards, Net Banking, EMI, and Cash on Delivery (COD).

COD is available for most pin codes. ₹50 convenience fee may apply for orders below ₹500.

Refunds are processed within 3-5 business days to original payment method after return pickup is confirmed.

Shipping & Delivery

Free delivery on orders above ₹499. ₹40-80 delivery charge for orders below ₹499 depending on location.

Standard: 5-7 days. Express: 2-3 days (selected cities). Same-day delivery available in metro cities for select products.

Currently we only deliver within India. International shipping coming soon!

Returns & Refunds

Most products have 7-30 days return policy. Electronics: 7 days. Fashion: 15 days. Some items like innerwear are non-returnable.

Go to My Orders → Select product → Click Return. Choose reason, pickup slot. Our executive will pick up within 48 hours.

After successful pickup and quality check (24-48 hrs), refund is initiated. Bank transfer: 3-5 days. Wallet: Instant.

Account & Settings

Go to My Account → Settings → Change Password. Enter current password and new password to update.

Go to My Account → Addresses. You can add, edit, or remove addresses. Set one as default for faster checkout.

Click "Forgot Password" on login page. Enter registered email to receive password reset link valid for 15 minutes.

Still need help?

Our support team is available 24/7 to assist you